Receptionists x2

Sterling Group of Hotels

Expires: 11 Oct 2026

Full Time

Salary: This vacancy offers…

Secretarial / Receptionist

Duties and Responsibilities

Key Responsibilities
-Welcome and assist guests in a professional and courteous manner.
-Handle check-ins, check-outs, reservations and guest enquiries.
-Answer and direct telephone calls and respond to guest requests.
-Maintain accurate guest records and front-office documentation.
-Handle payments and maintain appropriate records where required.
Coordinate with Housekeeping, Reservations and other departments to ensure smooth guest service.
-Resolve guest concerns promptly or escalate them appropriately.
-Maintain a professional and welcoming reception area at all times.

Qualifications and Experience

Qualifications & Experience
-Diploma or certificate in Hospitality Management, Tourism, Front Office Operations or a related field.
-At least 2 years' experience in a hotel or hospitality environment.
-Good communication and interpersonal skills.
-Professional appearance and positive attitude.
-Computer literate with good administrative skills.
-Ability to work shifts, weekends and public holidays.
-Strong customer-service orientation and attention to detail.

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Job overview

Salary

This vacancy offers…
Location

HARARE
Job Type

Full Time
Expiry Date

11 Oct 2026
Date Posted

07 Oct 2026