The incumbent is responsible for handling all administrative support to all personnel and Public Relations tasks.
Duties and Responsibilities
The successful candidate will be responsible for the following duties, among others:
Welcoming and checking in visitors to create a friendly and professional first impression of the company. Responding to incoming calls, directing them to the appropriate personnel, taking messages, or providing information as needed. Addressing inquiries from clients, customers, and staff in person, over the phone, or via email, ensuring timely and accurate responses. Managing and coordinating appointments for staff to ensure efficient use of time and resources. Maintaining accurate records of visitors, phone calls, and other relevant information while ensuring confidentiality. Handling incoming and outgoing mail and packages, ensuring proper distribution. Providing support for various administrative tasks such as filing, data entry, and maintaining office supplies. Arranging meeting logistics, including room bookings, equipment setup, and catering as necessary. Keeping the reception area tidy and presentable at all times to reflect a professional image. Communicating with various departments to ensure smooth operations and support company activities. Collecting and relaying feedback from clients to management to enhance services and customer satisfaction. Monitoring visitor access and maintaining security protocols to ensure a safe environment for staff and guests.
*NB: Midlands State University is an equal opportunities employer. In the interest of promoting gender parity, female candidates are encouraged to apply.
Qualifications and Experience
At least a Diploma in Secretarial Studies/Business Administration/Office Management Studies At least 5 ‘O’ levels, including English At least one year of working experience in a related field. SKILLS AND ABILITIES
Excellent working knowledge of social media marketing and digital marketing concepts.
How to Apply
APPLICATIONS
Applicants must submit copies of applications with the following: application letter, certified certificates and curriculum vitae giving full details of names, place and date of birth, experience, present salary, date of availability, contact telephone number(s) and names and email addresses of three referees to:
Application documents must be in a single scan pdf format. Closing date for applications is 08 November 2024.
Applicants should clearly state the post being applied for in the subject line. It should also be noted that non-adherence to any of the above instructions will automatically cause the applications not be considered.
Please note that only shortlisted candidates will be communicated to.
