•Greet all guests and assist them with check-in and check-out •Maintain a positive attitude and friendly demeanor •Respond to all guest questions and requests •Answer and attend to queries in a timely manner •Manage guest bookings and reservations •Keep a tidy and orderly workspace •Assist with administrative and clerical tasks as needed
Qualifications and Experience
•2+ years’ experience working in a hotel receptionist or guest services role •National Diploma in Hotel Catering or suitable equivalent •Solid written and verbal communication skills •Fluency in English •Ability to maintain a positive, friendly attitude even under high pressure •Excellent organizational and multitasking skills •Professional attitude and appearance
