Receptionist - Cimas - IHarare Jobs

job Description

Location: Cimas Masvingo Clinic

Job Summary
Cimas is a medical aid society whose purpose is to inspire heathier communities by providing global standard health and wellness solutions. In pursuant to this purpose, Cimas is searching for a Receptionist to join the organization and provide quality health care to our clients by delivering friendly, efficient customer services, creating a warm and welcoming atmosphere to all our guests with the key aim of retaining and attracting new customers.

Duties and Responsibilities

-Welcoming patients pleasantly and politely on arrival, assisting with relevant information.
-Responding to and resolving customer issues, complaints, problems in a quick,
efficient manner to maintain a high level of customer satisfaction and quality
service.
-Capturing all patients details on the national medical aid claim form into the Trimmed System.
-Checking Nexus System to verify the validity of patients’ medical aid accounts.
-Receiving, screening and directing all incoming calls to the appropriate individual or office promptly and accurately in a friendly and courteous manner.
-Receipting cash, reconciling the receipts and banking daily.

Key Competences
The ideal candidate should possess a pleasant personality and the ability to formulate and execute actionable plans to achieve set goals and objectives. Effective communication and time management skills are essential, as the role involves collaborating with a team of diverse professionals.