Duties and Responsibilities

As a Workshop Foreman for Agriquip at Croco Motors, your responsibilities will include:
-Leading, planning, training, and reviewing the work of mechanic staff responsible for inspecting, diagnosing, maintaining, and repairing mechanical defects in tractors and related equipment.
-Delegating duties and allocating vehicles and tasks to artisans.
-Outsourcing jobs not undertaken in-house in conjunction with the Parts Manager and Branch Manager.
-Facilitating the safe and prompt collection and delivery of customers' tractors and related equipment.
-Developing rapport with colleagues, customers, and suppliers.
-Ensuring service of vehicles according to dealer’s specifications and standards.
-Ensuring that all warranty procedures are observed, and parts replaced under warranty are claimed back.
-Maintaining the workshop according to the company’s Visual Standards.
-Ensuring that all staff are up to date with events in the Motor Trade Industry.
-Ensuring the expansion of the current Corporate Clientele Base.
-Ensuring that customer complaints are thoroughly investigated and resolved.
-Ensuring that all Artisans, AROs, Assistants are fully utilized and occupied.
-Ensuring that a database of all clients is developed and maintained.
-Ensuring that safety regulations are strictly observed.

Qualifications and Experience

-Class 1 qualified journeyman.
-Dealership Management experience is an added advantage.
-Exposure to tractors is an added advantage.
-Minimum of 5 years post-Apprenticeship experience, of which 2 years should have been in a similar supervisory position.
-Class 2 Driver’s license.
-Organizational skills and ability to meet deadlines.
-Good communication skills.
-Quality-oriented and customer-focused.
-Strong leadership skills and proven supervisory experience.