Waiter/Waitress

Duties and Responsibilities

-Provide the perfect service to every customer (student, staff or guest)
-Ensure the customer feels important and welcome in the dining halls.
-Ensure hot food is hot and cold food is cold.
-Present menu, answer questions and make suggestions regarding food and other services.
-Serve all customers, i.e. students, staff and guests, in an accommodating manner.
-Maintain a clean and organised service area.
-Comply with health and hygienic policies and procedures.
-Practice laid down handover and takeover procedures.
-Lock all exit and entrance points before knock-off time.
-Any other duties as assigned by the Supervisor.

*NB: Midlands State University is an equal opportunities employer. In promoting gender parity, female candidates are encouraged to apply.

Qualifications and Experience

The position requires an individual with:
-Five (5) Ordinary level subjects, including English Language.
-Hotel and catering certificate /professional cookery certificate.
-Diploma in hotel and catering /Diploma in professional cookery as an added advantage.
-At least two (2) years of proven history in the Catering field.

Personal Attributes
The position requires an individual who possesses the following attributes:
-Interpersonal skills and abilities.
-Must be a team player.
-A commitment to accommodating customers’ needs.
-A keen attention to detail.
-Ability to take criticism.
-A consistently professional appearance.
-Trustworthy.
-An energetic and punctual demeanour.
-A dedication to always performing at one’s best.
-Patience
-Good communication skills.

How to Apply

Applicants must submit copies of applications with the following: application letter, certified certificates, transcripts, copies of academic (‘O’ and ‘A’ level), national identification and curriculum vitae giving full details of names, place and date of birth, experience, present salary, date of availability, contact telephone number (s) and names and email addresses of three referees

The application pack should be sent as a single merged pdf file to email address: [email protected].

Closing date for applications is 15 April 2026. Note that only shortlisted candidates will be communicated to.

Applicants should clearly state the post being applied for in the subject line. It should also be noted that non-adherence to any of the above instructions will automatically cause the application to be disqualified.

Click to Apply / View More Information