Underwriting Administrator

Duties and Responsibilities

Key Result Areas

Responsible for Underwriting and Customer Service

Issues quotations, policy documents, endorsements, policy renewals, ICECASH, ZBC and ZINARA documents.
Ensures turnaround times of documentation meet the Company’s Quality Management Standards.
Scans new business documents in Sybrin.
Completes all underwriting registers as required.
Receives enquiries/queries from customers and intermediaries and responds in a fashion that will leave the Customer or Intermediary feeling “it was easy, feeling valued and have peace of mind”.

Responsible for Reinsurance

Places reinsurance and ensures that master slips and bordereaux are dispatched timely.

Responsible for Risk Management and Surveys

Requests risk surveys where necessary and records them in the register.
Issues policy wordings that are compliant.

Responsible for Credit Control

Ensures that premium transactions are raised timely
Assists Credit Control Administrators in clarifying transaction queries.

Responsible for Claims

Assists Claims Administrators in clarifying scope of cover.

Skills And Experience

minimum of 2 years' experience in a similar role
a degree in Insurance and Risk Management

Skills

Accountability, Customer Service, Detail-Oriented, Reinsurance, Underwriting