We are seeking a friendly, organized, and enthusiastic individual to join our team as a Trainee Receptionist. The ideal candidate will gain hands-on experience in administrative and customer service functions, supporting front-desk operations, welcoming guests, managing calls, and performing various office tasks. This entry-level role is ideal for someone eager to learn and grow within a professional environment
Duties and Responsibilities
FRONT DESK OPERATIONS -Greet and welcome visitors in a warm and professional manner. -Direct guests to the appropriate person or department. -Handle incoming and outgoing calls, forwarding them as necessary. -Manage inquiries and provide information in a friendly, courteous manner.
ADMINISTRATIVE SUPPORT -Assist with general administrative duties, such as filing, data entry, and organizing documents. -Manage office supplies, ensuring reception area is clean, organized, and presentable. -Schedule and coordinate appointments, meetings, and conference room bookings.
CUSTOMER SERVICE -Respond to customer inquiries in person, by phone, and email, ensuring satisfaction. -Assist in resolving any customer complaints or issues, escalating to senior staff when necessary.
CLERICAL TASKS -Sort and distribute incoming mail and prepare outgoing mail. -Assist with photocopying, scanning, and other clerical tasks as needed. -Support the reception team with any additional tasks as assigned.
Qualifications and Experience
-At least O or A Level Qualification -Strong verbal and written communication skills. -Proficient in MS Office (Word, Excel, Outlook). -Friendly, approachable demeanor with a customer-first attitude. -Ability to multitask, prioritize, and manage time effectively. -A willingness to learn and grow in a fast-paced environment.
How to Apply
If you are interested in this opportunity, please send your CV to [email protected]
