Telesales Agents - Zimnat

job Description

The Zimnat Group stands as a versatile financial services provider, offering solutions for wealth creation, management, and protection. Our core purpose is to enhance lives through innovative approaches in customer engagement and work methodologies. Upholding values like integrity, sustainability, empathy, empowerment, and partnership, we foster a collaborative environment where every individual can flourish.

If you’re passionate about Making Life Better we invite you to apply for an exciting vacant position that has arisen within the Group

Duties and Responsibilities

-Making outbound calls to potential customers using provided contact lists and business leads
-Communicating and promoting the features, benefits, and value propositions of products and services to prospects
-Building rapport and establishing positive relationships with prospects by demonstrating professionalism, active listening, and empathy.
-Delivering persuasive sales pitches to highlight product/service benefits and overcome objections.
-Documenting accurate customer information, sales details, and interactions in the CRM and sales tracking system.
-Meeting and exceeding assigned sales targets on a consistent basis
-Maintaining a thorough understanding of the products and services being offered by the business.
-Staying updated on the industry trends, market competition, and customer preferences to effectively position offerings and address customer inquiries

-Preparing regular sales reports ie. call logs, conversion rates, and revenue generated.
-Providing insights and suggestions for improving sales strategies and performance
-Providing excellent customer service by promptly addressing customer inquiries, concerns and complaints
-Ensuring a positive customer experience throughout the sales process

Qualifications and Experience

-Sales or Marketing Diploma
-At least 1-year proven experience in telesales or a similar sales role.
-Excellent communication skills, both verbal and written.
-Strong persuasion and negotiation abilities
-Active listening and problem-solving skills.
-Resilience and ability to handle rejection
-Results-oriented mindset with a focus on meeting or exceeding targets
-Ability to work independently and as part of a team.

Being an equal opportunity employer, applications supported by CVs are encouraged from qualified individuals regardless of race, religion, sex or disabilities not later than 2 April 2024 using the link below.