Telesales Advisor - Old Mutual

Qualifications and Experience

-A minimum of 2 years’ experience in financial services, back-office operations or marketing, Contact Centre, or sales environment. Experience in a sales or customer service environment will be an added advantage.

Competency Requirements:
-Tenacity, Technical Knowledge, Sales Ability, Initiating Action, Decision Making, Client Focus.
-Confident, outgoing, and self-motivated with a strong work ethic.
-Team-oriented, open-minded, and willing to learn.
-Able to function effectively in a fast-paced work environment.
-Articulate with excellent verbal, written, and verbal communication and interpersonal skills and the ability to easily establish rapport with customers.
-Sales orientation and organizational skills.
-Good data entry, typing/keyboard skills, and impressive telephone etiquette, basic computer proficiency, particularly with Microsoft applications as well as web-based applications.
-Able to react effectively and calmly in emergencies.
-Adheres to customer information confidentiality standard.
-Agile to new products and technological changes.
-Knowledgeable about the Financial Industry.

Skills
-Client Service, Customer Service, Marketing

Competencies:
-Action Oriented
-Communicates Effectively
-Customer Focus
-Decision Quality
-Ensures Accountability
-Instills Trust
-Interpersonal Savvy
-Nimble Learning

How to Apply

Click to Apply / View More Information

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