Strategic Client Executive

Duties and Responsibilities

Strategic Partnering
Manage a significant segment of strategic partnering, ensuring robust partner identification, relationship building, and partnership agreement negotiation.

Sales
Sell complex, often customized products and services to significant customers and/or manage a significant sales department.

Pricing Strategy
Lead the development and implementation of the pricing strategy for an important portfolio, anticipating complex issues, challenges, and opportunities, and ensuring integration with related strategy.

Contract Management
Manage the delivery of a major part of the organization's contract management program while taking personal responsibility for a limited number of mission-critical contracts.

Leadership and Direction
Identify and communicate the actions needed to implement the function's strategy and business plan within the business area or department; explain the relationship to the broader organization's mission, vision, and values; motivate people to commit to these tenets and do extraordinary things to achieve local business goals.

Budgeting
Develop and/or deliver budget plans with guidance from senior colleagues.

External Partners - Incentive Programs
Manage the incentive program for a specific segment of external partners, implementing strategies to motivate high-level performance.

External Partners - Dispute Management
Manage specific sections of the dispute management process among the organization's external partners, taking action to negate significant operational disruptions.

Training development and delivery
Develop training courses to meet specific business requirements and performance needs. Support personal transformations by running complex leadership development programs.

Performance Management
Manage and report on the performance of a substantial, diverse team; set appropriate performance objectives for direct reports or project/account team members and hold individuals accountable for achieving them; take appropriate corrective action where necessary to ensure the achievement of team/personal objectives.

Organizational Capability Building
Use the organization's formal development framework to identify the team's individual development needs. Plan and implement actions, including continuing professional development specified by professional or regulatory institutions, to build their professional capabilities. Provide informal training or coaching to others throughout the organization in own area of expertise to enable others to improve performance and fulfill personal potential.