A challenging and exciting opportunity has arisen within UNICEF Zimbabwe's Finance Section, for a passionate and committed Senior Info. Comm. Technology Associate, GS-7 level within the ICT/ T4D department. Senior Information and Communications Technology (ICT) Associates perform specialized activities pertaining to UNICEF's ICT systems including desktop administration, server operations, hardware, and software. Specialized activities may include technical support in the testing and implementation of new application system releases, modules and functionalities and systems administration tasks. This is skilled work, which may include the provision of procedural leadership to more junior staff or serve as a focal point for a systems project.
Duties and Responsibilities
The UNICEF competencies required for this post are...
(1) Builds and maintains partnerships
(2) Demonstrates self-awareness and ethical awareness
(3) Drive to achieve results for impact
(4) Innovates and embraces change
(5) Manages ambiguity and complexity
(6) Thinks and acts strategically
(7) Works collaboratively with others
Familiarize yourself with our competency framework and its different levels.
UNICEF is here to serve the world's most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.
Qualifications and Experience
Education: Completion of Secondary education is required, supplemented with formal training at university level in Computer Science, Information Systems, Telecommunications, Engineering. ITIL Foundation Certificate or equivalent customer support certification is an asset.
Work Experience: A minimum of seven years of practical work experience in information technology, requiring systematic methods of troubleshooting and problem solving is required. eMwSKXv DYgoPe Experience in providing assistance to users on IT products and services, and use of applications and diagnostic tools is required. Practical experience in providing technical and business Customer Support and Services is required. Practical experience and working knowledge of various computer platforms and applications is required
Language Requirements: Fluency in English is required
The following desirables: Developing country work experience and/or familiarity with emergency.
