This role provides immediate response to complex administrative requirements in accordance with SLA and Reinsurance contracts parameters, in a processing environment. The incumbent is individually accountable for achieving results through own efforts.
Duties and Responsibilities
-Follows standardised processes and provides administrative support in line with normal business functioning. -Delivers on daily production standards and adheres to service and quality standards. -Provides an indirect service to internal customers, intermediates and reinsurance and underwriting counterparties. -Responds to immediate requirements within procedure. -Uses standard administrative techniques to co-ordinate own work. -May act as mentor / resource to less experienced Administrators.
Qualifications and Experience
-Fully multi-skilled across products and processes including reinsurance and underwriting processes. -Has extensive, relevant experience. -Can act as a support person and / or point of escalation for complex and difficult cases / clients. -Bachelor of Commerce in Risk Management and Insurance or Actuarial Science
Skills Accounting, Action Planning, Budget Management, Calendar Coordination, Computer Literacy, Data Analysis, Database Reporting, Data Compilation, Data Interpretations, Executing Plans, Financial Acumen, Management Reporting, Numerical Aptitude, Oral Communications, Report Review
Competencies -Directs Work -Drives Results -Ensures Accountability -Manages Complexity -Optimizes Work Processes -Plans and Aligns -Tech Savvy
