About the job Mukuru is on the lookout for a Scheduler to join our team in Zimbabwe.
The main purpose of this role is to organize and manage the tellers’ float to make sure that they do not run out and are not over funded. Reconcile and correctly account for inventory within SMH system. To attend to teller and client queries for resolution/ escalating to relevant departments for prompt assistance.
The Scheduler reports to the Lead Scheduler. This position is responsible for managing the tellers’ float and serves as the point person for teller support, finance team, operational assistance and managing cash provider relations.
Duties and Responsibilities
Duties And Responsibilities (Include But Are Not Limited To)
Summarizes the movement of cash daily Identifies and follows up on cash variances Perform Accounts reconciliations Provides solutions to all teller queries in line with the standard operating procedure Forecasts the amount which a teller might use within a day Actively minimizes CIT costs by ensuring that booths/branches are adequately funded to prevent frequent cash deliveries Ensures that all locations remain within the insurance limits for trading Report any suspicious activities to the Lead Scheduler and Security Provide transaction statements, when required Serve as the point person for the cash in transit service providers Assist in order cancellation Attend monthly KPI discussion with the Lead scheduler Attend bi-annual monthly performance meeting with lead scheduler Complete all required compliance training and assignments
Qualifications and Experience
Key Requirements
Bachelors degree or Advanced Diploma Professional accounting qualification such as ACCA or CIMA 1 year Experience as a Teller Knowledge of anti-money laundering Knowledge of Microsoft Excel Knowledge of exchange control regulations Knowledge of cash logistics Knowledge of customer service
