SAP APPLICATIONS SPECIALIST (GRADE D3)

Duties and Responsibilities

Key Responsibilities
11works closely with the SAP developers, consultants, project managers and end users to understand their requirements and expectations, and to deliver solutions that are aligned with the best practices and standards of SAP.
1.2 Ensures cordial and beneficial relations with the SAP Software Service Providers.
1.3
Provides input to budgeting, administration, supplier contracts management and planning tasks for the ICT Division.
1.4 Takes technical lead responsibility in all SAP system-related projects implementation ensuring that all projects are done on time and within budget.
1.5 Delivers technical and functional support of the SAP ERP system to the business.
1.6 Maintains frequent contact with Service Providers with regards SAP system support.
1.7 Ensures the SAP based systems operate reliably and efficiently in a secure environment.
1.8 Ensures security solutions put in place to secure SAP systems are always enabled and working correctly.
1.9 Ensures High Availability and Disaster Recovery of SAP solutions are in place and working correctly to detect faults, minimize malfunctions and backup systems
110 Ensures that all SAP project goals are accomplished according to specifications and business objectives.
1.11 Takes lead responsibility for ongoing functional SAP support.
1.12 Ensures SAP user matrix for all implemented modules is maintained and adhered to
1.13 Ensures system availability and optimal performance of the various ZINARA ICT systems (transit coupon, fuel levy, vehicle licensing and tolling).
114 Administers SAP, Pastel, Belina, Domain and Exchange Systems
1.15 Follows up on system upgrades and maintenance work carried out on all ZINARA systems to provide a correct picture on the prevailing situation as and when required
116 Creates and maintains documentation for server configuration, server mapping, network performance, processes, and service records.
117 Develops and deploys methodologies for testing systems performance and provide systems performance statistics reports.
1.18 Conducts testing and development of disaster recovery plans to detect faults, minimize malfunctions and backup systems as ti relates to network functionality.
119 Ensures high availability and acceptance levels of performance of mission critical host computer resources.
1.20 Provides on-call support and problem resolution for Business applications.
1.21 Troubleshoots servers and workstations to eliminate problems affecting availability of systems.
1.22 Ensures revenue and operational reports are produced and sent in time.
1.23 Participates in user requests reviews and tailoring of applications to meet user needs.
1.24 Continuously modifies applications and systems to suit the ever-changing business environment.
1.25 Administers SAP Workflow, Business Intelligence and ABAP development.
1.26 Trains users in ERP system (SAP), Pastel, Belina, BI Reports, 0365 and Microsoft suite.
1.27 Plan, coordinate and manage the activities related to design, development, implementation of SAP Business Applications (On-premises and Cloud based Solutions).