Sales Lead at Mukuru

Duties and Responsibilities

Formulating and Implementing Sales Strategy:
-Coordinate the implementation of growth and brand strategies within assigned regions.
-Ensure alignment of sales activities with overarching objectives, meeting registration, conversion, and agent effectiveness targets.
-Lead activations and drive marketing campaigns within the designated region.
-Develop sales approaches, scripts, and messaging for campaigns, maintaining custodianship of the Mukuru brand.

Sales Team Management:
-Conduct periodic audits of sales agent sites to ensure compliance and performance standards.
-Provide guidance and support to Regional Sales Supervisors and Area Leads in executing their responsibilities.
-Collaborate with HR and Sales Department Management to resolve staff issues and escalate queries as needed.

Sales Agent and Supervisor Recruitment, Training, and Onboarding:
-Identify potential new agents and engage with approval from the Sales Lead.
-Facilitate training sessions for new and existing agents in alignment with Training Lead's requirements.
-Assist in onboarding new agents, including device setup and system walkthroughs.

Monitoring Agent Performance and Coaching:
-Monitor individual team members' performance and set targets.
-Lead weekly team meetings to discuss product performance and coach sales supervisors towards achieving stretch goals.

Manage Marketing Collateral:
-Maintain and manage stock of marketing collateral to ensure availability.
-Assist in generating marketing collateral with approval from the Sales Lead.
-Coordinate distribution of branded materials to agents and retail sites.

Conduct Inspections and Audits:
-Conduct periodic country tours of agent sites and perform brand audits of partner and vertical sites.

National Sales Budget Management:
-Develop and monitor budgets for sales activities and marketing materials.

Generate Reports and Manage Professional Development:
-Generate daily, weekly, and monthly sales reports for review by the Country Manager.
-Attend monthly KPI meetings with Line Manager and complete required compliance and product training courses.