Duties and Responsibilities

-Greet and welcome visitors to the gallery.
-Maintain accurate sales records and track inventory levels.
-Compile paperwork for artist control.
-Process payments to artists.
-Answer queries from customers.
-Report discrepancies and problems to the Sales and Marketing Officer.
-Provide advice and guidance on product selection and information to customers.
-Handle customer complaints.
-Work within established guidelines on product selection.
-Attach price tags to merchandise on the shop floor.
-Ensure store security, identifying shoplifters and counterfeit money.
-Stay updated with special promotions and set up displays.
-Maintain a clean and tidy working area.
-Perform any other duties assigned by your supervisor.

Qualifications and Experience

-Diploma/Certificate in Sales, Marketing, or a related field.
-Minimum of 1 year of experience in a retail or customer service environment.
-Previous experience in a customer service or sales role, preferably in an art-related field.
-Strong knowledge and appreciation of various art forms, artists, and artistic techniques.
-Excellent interpersonal and communication skills, engaging visitors with diverse backgrounds and art knowledge levels.
-Passion for art and a desire to share knowledge and enthusiasm.
-Attention to detail and accuracy in handling cash transactions.
-Familiarity with point-of-sale systems and basic computer skills.
-Flexibility to work on weekends, holidays, and occasional evenings.
-Physical stamina to stand for extended periods and lift/move artworks and objects up to 10 kg+/-.
-Positive, friendly, and approachable demeanor with a proactive problem-solving attitude.