Duties and Responsibilities

Duties & Responsibilities

Professional and well groomed;
Vibrant and energetic personality;
Be able to communicate very well in English;
Be able to work flexible hours including late shifts, week-ends and public holidays;
Be meticulous to detail when cleaning rooms;

Reliable and punctual.

Ensure the cleaning of your allocated section.
Ensuring the highest standard of cleanliness and service.
Making sure that all guest supplies and consumables are replenished and replaced where needed.
Ensure that special requests are completed in accordance with the policies and procedures in place.
Maintain a neat work area i.e. Corridors, walls, and floors in your allocated section.
Understanding/knowledge with regards to SOP (Standard Operating Processes) for various cleaning within the rooms i.e. bed making, mattress turning and vacuuming etc
Ensure that the housekeeping storeroom in allocated section is kept clean and tidy.
Ensure that guest laundry is handed in for laundering in line with the with company policies and procedures.
Follow-up on all uncollected room service trays in allocated section, ensuring prompt removal by the Room Service department.

Report any maintenance issues and follow-up that it has been completed.

Skills and Competencies

Strong people skills.
Strong oral communication and writing skills.
Good listening skills.
Multitasking skills.
Ability to work independently and under pressure.