Our client is seeking an experienced Retail Operations Manager to oversee the Retail Department of over 60 stores nationwide.
Duties and Responsibilities
- Develop and implement retail strategies to drive sales growth and improve customer satisfaction - Analyze market trends and provide insights to production departments to inform product development and fill gaps in product lines - Prepare and manage budgets, plans, policies, and procedures to ensure efficient retail operations - Oversee the distribution and merchandising of products in stores, ensuring alignment with store profiles and merchandise classification - Lead and coordinate teams of store and district managers to achieve retail goals and objectives - Foster a culture of customer-centricity, innovation, and continuous improvement within the retail team
Qualifications and Experience
- Degree or equivalent qualification in Sales and Marketing - Minimum 5 years of experience in retail management in Zimbabwe, with at least 2 years at a senior management level - Proven track record of driving sales growth, improving customer satisfaction, and leading high-performing teams - Strong analytical, problem-solving, and communication skills - Ability to work in a fast-paced environment and adapt to changing market trends and conditions
What We Offer: - Competitive salary and benefits package - Opportunity to lead a large retail team and contribute to business growth and development - Professional development and growth opportunities
How to Apply
If you are a results-driven retail professional with a passion for leadership and customer satisfaction, please submit your application, including your CV, to [email protected] by 17th February.
