Background: We are seeking highly qualified and experienced applicants to be considered for the position of Primary Counsellor in Harare. We are a registered Private Voluntary Organisation (PVO 125/23). Our activities occur primarily in the technical areas of health system strengthening; epidemiology and strategic information strengthening, health workforce development; operations research and evaluation; prevention, care, and treatment of infectious diseases.
Position Summary: Providing direct services and support to both facility and community testing by retaining and linking clients to ART initiation, accurate documentation and defaulter tracking collaborating with volunteers like CLFs, VHWs.
Duties and Responsibilities
-Mobilizing clients for mass viral load collection, providing counseling for viral load testing, and execute these tasks by employing effective outreach and engagement strategies. -Ensuring proper filing and recording of all client test results in the respective files by implementing accurate record-keeping procedures. -Providing testing and counseling services in alignment with guidelines from the MoHCC, and Zim-TTECH by ensuring adherence to established protocols and procedures in effective communication and counseling techniques. -Enhancing index case testing and partner testing at both facility and community levels for consenting clients by implementing targeted and strategic testing initiatives. -Providing Rapid HIV testing at facility and community entry points by conducting outreaches. -Leading quality improvement initiatives for viral load data by implementing systematic data validation processes, ensuring accuracy, and adhering to established quality assurance protocols. -Collaborating with CLFs to identify high-risk populations that require sensitization on HIV by conducting targeted assessments and utilizing community engagement strategies for effective coordination. -Providing comprehensive counseling services before, during, and after HIV testing by employing empathetic communication techniques to ease client concerns, promote informed decision-making and ensure emotional support throughout the testing process. -Conducting EAC sessions for all clients with high Viral Load by offering counseling and education to ensure timely and effective interventions. -Promoting DSD ART models to decongest healthcare facilities through awareness campaigns, stakeholder engagement and emphasizing the benefits of decentralized and personalized care to enhance the efficiency of healthcare services. -Compiling statistics and generate reports utilizing Microsoft packages and Electronic Health Records (EHR), by systematically analyzing data to provide health facilities with insightful information. -Conducting regular meetings and collaborative sessions to ensure effective communication, alignment of strategies with organizational goals, and promoting coordinated program implementation. -Coordinating and supervising activities of volunteers like CLFs, FLFs, VHWs and health promoters at community level. -Conducting quarterly facility folder reviews for accurate data reporting and management of clients with outstanding services using the flagging system by reviewing individual client folders, ensuring data accuracy and completeness. -Performing any other duties as assigned by supervisor.
Qualifications and Experience
-Diploma in HIV Counselling or related Social Sciences. -A valid Rapid HIV testing Certificate. -Microsoft office skills in Word, Excel and Internet. -Minimum of 2 years working experience in HIV Counselling services. -Knowledge of diverse cultures, traditions, local languages is important for effective communication with clients. -Basic knowledge of Quality Improvement is necessary. -Emotional intelligence and excellent communication skills. -Must be a mature person of integrity who can manage confidential information. -Ability to handle high-stress situations, stay calm and focused is critical.
How to Apply
Commitment to Diversity: We recognize that disparities in health around the globe stem from inequity. Therefore, we encourage and supports the multiple identities of staff including, but not limited to, socio-economic status, age, race, ethnicity, language, nationality, sex, gender identity and expression, culture, spiritual practice, geography, mental and physical disability. We strive to become a local, national, and international leader in developing and maintaining increased representation and recognition of each of these dimensions of diversity among our staff.
How to Apply Interested candidates should submit their application letter, detailed Curriculum Vitae, national ID, and certified copies of certificates indicating the position applied for to [email protected].
