NMB Bank Limited is seeking a dedicated POS Technician to join our team. The incumbent will play a crucial role in ensuring a smooth transaction processing environment, providing essential support to our merchants and contributing to overall customer satisfaction within the region.
Duties and Responsibilities
-Hardware and Software Point of Sale configurations. -POS deployments. -POS hardware and Software repairs. -Merchant and Agent relationship management. -Handling POS customer queries. -POS machine upgrades and support. -Driving merchant POS activity, including the resuscitation of idle POS terminals.
Qualifications and Experience
-At least 1-year experience in the field of POS and Merchant Services. -Bachelor's Degree/Diploma in Information Systems/Business Studies. -A valid driver’s license. -Exceptional interpersonal and communication skills. -Payment processing knowledge and Merchant relationship management skills. -Ability to analyze and identify merchant needs, creating effective solutions. -Solid time management abilities to respond to a fast-paced environment.
