job Description

Our client a well-established and thriving organization is looking to recruit a Paint & Tiles Product Specialist to join their firm This position is responsible for overseeing the entire product life cycle, from identifying potential products and evaluating suppliers to ensuring product continuity and optimizing pricing and distribution strategies. The Product Specialist works closely with the purchasing department, influencing the buying process and ensuring alignment with company objectives.

Duties and Responsibilities

The responsibilities of the role include, but are not limited to:

Identify potential products and evaluate suppliers based on thorough market analysis and business objectives.
Identify best suppliers with competitive pricing terms, quality products and secure favourable agreements.
Collaborate with the purchasing department to ensure accurate and timely product orders, maintaining optimal stock levels.
Work closely with the business development department to develop pricing models and strategies for efficient product delivery to branches.
Conduct comprehensive market analysis to determine optimal product pricing based on market trends, purchasing process, and evaluation of product performance.
Collaborate with the sales team to develop effective sales strategies, promotional campaigns, and marketing materials.
Collaborate with the merchandising team to ensure visibility of product on shop shelves to maximise sales.
Provide extensive product training and support to the sales team, equipping them with in-depth product knowledge and effective selling techniques.
Assist contractors, installers, and customers with inquiries and after-sales service, ensuring high customer satisfaction levels.
Monitor and evaluate the performance of products in the market, analysing sales volume, market share, and customer feedback.
Conduct thorough analysis of product returns, striving to maintain return rates below 5%.
Collect feedback from branches and the call centre department to identify areas for improvement and implement necessary actions.
Prepare regular turnover reports, analysing fast-moving products and ensuring adequate stock levels across our shops.

Qualifications and Experience

Requirements:

Education: Degree/diploma or equivalent in Engineering/Finance/Business Management/Risk Management/Economics or any related field
Experience: At least +2 years of retail hardware experience.
Proven experience in product management or a product specialist role within the hardware industry.
Strong analytical skills with the ability to interpret market data and make data-driven recommendations.
Excellent communication and presentation skills to effectively convey product information and insights to different stakeholders.
In-depth knowledge of supply chain management, pricing strategies, and market research techniques.
Ability to work collaboratively with cross-functional teams and manage multiple projects simultaneously.
Detail-oriented with strong organizational and problem-solving abilities.
Proficiency in using relevant software and tools for market analysis and product performance tracking.