Duties and Responsibilities

Daily Operations Support: Assist the Operations Manager and team in handling daily operations, including developing and executing operational plans to ensure the smooth progress of various tasks.

Data Management: Responsible for collecting, maintaining and analyzing operational data, compiling reports, and providing data support and decision-making basis to management.

Process Optimization: Participate in the analysis and improvement of operational processes, identify potential efficiency improvement opportunities, and assist in the implementation of relevant improvement measures.

Document Management: Responsible for the management of the company's operational documents and records, and ensure the accuracy and completeness of the information.

Communication and Coordination: Work closely with various departments to ensure the timely sharing and transmission of information, and assist in solving problems in cross-departmental cooperation.

Project Support: Assist in project management, track project progress, organize project materials, and ensure that projects are completed on time.

Customer Support: Assist in developing corresponding solutions and follow up implementation based on customer feedback and needs to improve customer satisfaction.

Meeting Organization: Responsible for arranging and coordinating department meetings, preparing meeting materials, recording meeting minutes and tracking implementation matters.

Other Support: Assist the team to complete other operations-related tasks and projects as needed.