Duties and Responsibilities
Daily Operations Support: Assist the Operations Manager and team in handling daily operations, including developing and executing operational plans to ensure the smooth progress of various tasks.
Data Management: Responsible for collecting, maintaining and analyzing operational data, compiling reports, and providing data support and decision-making basis to management.
Process Optimization: Participate in the analysis and improvement of operational processes, identify potential efficiency improvement opportunities, and assist in the implementation of relevant improvement measures.
Document Management: Responsible for the management of the company's operational documents and records, and ensure the accuracy and completeness of the information.
Communication and Coordination: Work closely with various departments to ensure the timely sharing and transmission of information, and assist in solving problems in cross-departmental cooperation.
Project Support: Assist in project management, track project progress, organize project materials, and ensure that projects are completed on time.
Customer Support: Assist in developing corresponding solutions and follow up implementation based on customer feedback and needs to improve customer satisfaction.
Meeting Organization: Responsible for arranging and coordinating department meetings, preparing meeting materials, recording meeting minutes and tracking implementation matters.
Other Support: Assist the team to complete other operations-related tasks and projects as needed.
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