Vacancy Notice: Loan Officer – Harare A vibrant Microfinance is looking for a results-driven Loan Officer. The incumbent will be responsible for;
Duties and Responsibilities
• Generating new business through marketing, research and sales initiatives • Vetting clients and recommending appropriate loan product for the clients • Maintaining closer customer contact and monitor loan use, loan servicing and progress as per applicant’s business model • Following up clients in arrears and updating relevant credit files and records • Monitoring loan book performance • Attending to all walk-in customers with full query handling • Ensuring clients’ queries are attended to promptly and efficiently. • Processing loan applications verifying required documents and making sure they are of the required standard • Ensuring client details are captured correctly in the system • Submit all processed applications to the Disbursement desk timely to ensure that the Company meets its turnaround time frames • Receiving and processing payments for all clients • Balancing Cash Teller account, and updating bank balance tracker for cash received and paid out. • Competition watch and providing regular feedback to management
Qualifications and Experience
• Bachelor’s Degree or Diploma in Banking, Finance, or other relevant qualification • Be highly knowledgeable about Microfinance products and services • Highly customer focused • Proven experience in a related industry • Good communication and interpersonal skills • Computer literacy • Exceptional customer service skills
How to Apply
Interested candidates are to send their CVs to [email protected] no later than 05 April 2024
