Description of assignment title: Knowledge Management Officer
Assignment country: Zimbabwe
Expected start date: 15/01/2025
Sustainable Development Goal: 2. Zero hunger
Volunteer category: International UN Volunteer Specialist
Mission and objectives
The United Nations World Food Programme (WFP), a highly prestigious, reputable & world’s largest humanitarian organization, operating in more than 120 countries and territo-ries, bringing life-saving assistance in emergencies, building pathways to peace, stability and prosperity for people recovering from conflict, disasters and the impact of climate change and supporting sustainable and resilient livelihoods for a world with zero hunger.
At WFP, people are at the heart of everything we do, and the vision of the future WFP work-force is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Col-laboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.
To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter.
Context
In Zimbabwe, WFP has a strong track record of delivering food assistance and managing supply chains during crises, while building resilience to shocks among vulnerable communities. The July 2022-December 2026 Country Strategic Plan (CSP) provides a road map to promote shock-responsive social protection and sustainable and resilient food systems.
The 2022- 2026 CSP articulates collaborative efforts to better anticipate future needs, improve data and forecasting and strengthen livelihoods and local capacities to withstand, respond to and adapt more readily to sudden or chronic stresses. WFP will support informed decision making on food security and nutrition in Zimbabwe, and will integrate nutrition, gender, protection and inclusion, youth engagement, technological innovation and decentralized zero hunger action throughout the plan. WFP will establish new partnerships and leverage existing ones to their full potential, including those with the other Rome-based and other United Nations agencies.
WFP Zimbabwe’s July 2022 - December 2026 CSP focuses on the below areas;
• Social and humanitarian assistance for food-and nutrition-insecure populations in tar-geted rural and urban areas.
• Support to urban food insecure households for resilient livelihoods.
• Support to rural communities for climate resilient livelihoods, sustainable management of natural resources and enhanced participation in local markets and value chains.
• Collaboration with national actors to enhance capacities to develop, coordinate and im-plement well-informed, effective and equitable actions for achieving food and nutrition security.
• Services to humanitarian and development actors in Zimbabwe so they can implement their programmes and provide support to their beneficiaries in an efficient, effective, and reliable way at all times, including during crises.
Under the direct supervision of the Head of Research Assessment and Monitoring function or his/her designated mandated representative(s), the UNV Information Management Officer will be required to develop and implement Knowledge Management (KM) initiatives to institutionalize Knowledge Management in line with WFP’s corporate Knowledge Management Strategy, and foster a culture of organizational learning, strategic collaboration, and continuous improvement.:
The UN Volunteer will undertake the following tasks:
Drive Implementation of Knowledge Management
Develop and implement a Knowledge Management Strategy, Framework, and/or Action-Plan to advance the institutionalization of Knowledge Management.
Drive the analysis of knowledge management needs, gaps, and opportunities to support assessment findings feed into the development of the Knowledge Management Strate-gy, Framework and Plan of Action
Pro-actively collaborate with internal and external stakeholders to promote the imple-mentation of knowledge management initiatives.
Develop KM tools and templates to support the successful implementation of Knowledge Management initiatives.
Develop key performance indicators (KPIs) related to knowledge management activities and report on the use, impact, and success of knowledge management initiatives.
Knowledge Capture & Documentation
Develop and implement methodologies for effectively synthesizing knowledge into a va-riety of useful products to enable the re-application of knowledge and scaling of better practices.
Develop and implement approaches to identify and document knowledge, good practic-es, and innovations from teams and projects to ensure critical knowledge is effectively and appropriately captured and retained.
Knowledge Access & Sharing:
Establish new and/or enhance existing processes for maintaining WFP's corporate knowledge management platforms, in alignment with WFP’s corporate taxonomy and metadata tagging standards, to ensure all staff have access to updated, relevant, quality knowledge content and products.
Establish and/or chair and facilitate Knowledge Management Networks, Communities of Practices, and/or Strategic Working Groups to ensure peer support, knowledge transfer, and critical alignment as needed.
Engage with external partners to promote and disseminate WFP knowledge.
Organizational Learning & Continuous Improvement:
Develop guidance for learning before, during and after projects to ensure existing organ-izational knowledge and learnings are incorporated into workplans, and new learnings are applied to current and future work.
Design and deliver training and capacity development initiatives to support building the capabilities of WFP staff on the use of Knowledge Management processes, tools, and systems.
Required experience
-3 years of experience in a relevant field of work, with a background and interest in international humanitarian development
Area(s) of expertise
-Information technology, Communication, Community development
Languages
-English, Level: Fluent, Required
Required education level
-Master degree or equivalent in Knowledge Management, Information Management, Business Management, Social Sciences, Learning, or other relevant fields
Competencies and values
- Building Trust
- Client Orientation
- Commitment to Continuous Learning
- Communication
- Empowering Others
- Ethics and Values
- Integrity
- Knowledge Sharing
- Professionalism
- Respect for Diversity
- Self Management
- Technological Awareness
- Working in Teams
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