job Description

Under the direct supervision of the Head of Research Assessment and Monitoring function or his/her designated mandated representative(s), the UNV Information Management Officer will be required to develop and implement Knowledge Management (KM) initiatives to institutionalize Knowledge Management in line with WFP's corporate Knowledge Management Strategy, and foster a culture of organizational learning, strategic collaboration, and continuous improvement.

Duties and Responsibilities

Drive the analysis of knowledge management needs, gaps, and opportunities to support assessment findings feed into the development of the Knowledge Management Strategy, Framework and Plan of Action
 Pro-actively collaborate with internal and external stakeholders to promote the implementation of knowledge management initiatives.
 Develop KM tools and templates to support the successful implementation of Knowledge Management initiatives.
 Develop key performance indicators (KPIs) related to knowledge management activities and report on the use, impact, and success of knowledge management initiatives.

Knowledge Capture & Documentation
 Develop and implement methodologies for effectively synthesizing knowledge into a variety of useful products to enable the re-application of knowledge and scaling of better practices.
 Develop and implement approaches to identify and document knowledge, good practices, and innovations from teams and projects to ensure critical knowledge is effectively and appropriately captured and retained.

Knowledge Access & Sharing
 Establish new and/or enhance existing processes for maintaining WFP's corporate knowledge management platforms, in alignment with WFP's corporate taxonomy and metadata tagging standards, to ensure all staff have access to updated, relevant, quality knowledge content and products.
 Establish and/or chair and facilitate Knowledge Management Networks, Communities of Practices, and/or Strategic Working Groups to ensure peer support, knowledge transfer, and critical alignment as needed.
 Engage with external partners to promote and disseminate WFP knowledge.

Organizational Learning & Continuous Improvement
 Develop guidance for learning before, during and after projects to ensure existing organizational knowledge and learnings are incorporated into workplans, and new learnings are applied to current and future work.
 Design and deliver training and capacity development initiatives to support building the capabilities of WFP staff on the use of Knowledge Management processes, tools, and systems.