In-Country Skills Development Partner

job Description

We have an exciting opportunity for an In-country Skills Development Partner to join our team! This vital role will ensure that the organization remains compliant with the relevant Skills Development Legislation in the territories where we operate. The incumbent will play a key part in managing risk and ensuring the proper implementation of skills development legislation within the workplace. By understanding and facilitating Mukuru’s talent strategy, the Skills Development Partner will focus on cultivating business-critical skills through various initiatives.

The role will involve partnering effectively with relevant institutions to identify and present potential opportunities for skills development programs, helping Mukuru meet its skills development commitments. The In-country Skills Development Partner will also be responsible for planning, implementing, and reporting on training initiatives across the organization. This includes facilitating the execution of the skills development tactical plan and serving as an expert resource for the implementation of learnerships, internships, apprenticeships, leadership development, and other skills programs.

Duties and Responsibilities

Duties And Responsibilities (include But Not Limited To):

Financial Prudence

Ensure that financial prudence is applied when spending or utilising company resources or funds for training and personal use, minimizing the use of company resources without reducing effectiveness.

Material Design

Design, develop, and update learning materials/content to ensure they meet the required standards and are relevant for the intended audience.

Facilitate Learning Interventions

Prepare, present, and facilitate high-quality learning interventions to ensure a positive and impactful training experience.

Project Responsibility (Asana/PMO)

Take responsibility for all assigned projects, ensuring their successful execution and delivery according to defined objectives.

Assessments and Quality Assurance

Align assessments to desired outcomes, ensuring the type of questions (T/F, Y/N, MCQ, open-ended) and degree of difficulty are consistent and supportive of employee success. Ensure assessments align with training objectives.

Evaluating Learning Interventions

Continuously evaluate learning interventions to identify gaps in training and materials, measuring the effectiveness and ROI of the interventions.

Learning/Training Needs Analysis & Skills Gaps

Conduct Training Needs Analysis (TNA) and/or Skills Gap Analysis (SGA) to identify areas for development. Pull together training material and secure sign-offs for interventions to address these gaps.

Onboarding and Reboarding

Plan and conduct training for new employees, with specific focus on those requiring additional assistance. Conduct reboarding initiatives for existing employees, including quarterly, bi-annual, and annual refreshers. Focus on evaluating ROI through targeted interventions and evaluations.

HRIS / Current System

Ensure full utilization of the HRIS system to enhance reporting capabilities. Provide training to employees on how to use the system effectively.

Reporting

Compile internal and external reports monthly and quarterly, ranging from basic to intermediate levels, to identify gaps in data, processes, or procedures.

Team Engagement

Assist the team with general inquiries, support enhancement of job functions, and ensure continuity within the team.

Value Add – Aligned to Learning and Development and People Strategy

Ensure that services provided meet business needs and are aligned with strategic outcomes, adding value to the company’s learning and development objectives.

Qualifications and Experience

Key Requirements

Grade 12 or equivalent
Higher certificate or Post-secondary certificate
HR, L&D or Training equivalent (OD-ETDP) Qualification is an essential job requirement
SDF certification and experience is non-negotiable
3 – 5 years in Experienced skills development facilitator
1 year in Experience in the Financial services environment is advantageous
2 - 3 years in Conducting skills gap analysis and/or training needs analysis
2 - 3 years in Experience with L&D reporting and administration including but not limited to report writing and training capturing
3 – 5 years in Understanding and interpretation of skills development legislation applicable, ESPECIALLY in African countries
2 - 3 years in Set up of training academies and the legislative requirements needed
2 - 3 years in Learnership applications, management, tracking, and reporting of same
Knowledge and understanding of the compliance around L&D
Knowledge of training and development principles
Effective report writing using analytics to improve on service delivery (ROI measures)
Computer literate with good Word, Excel, and PowerPoint skills
Excellent communication skills, both verbal and written
Time management
Project management
Legislation relevant to skills development

Key Requirements

Excellent facilitation & presentation skills
Excellent report writing skills
Strong presentation and public speaking abilities
Analytical and target-driven
Demonstration of leadership and decision-making abilities
Ability to work under pressure
Great influencer with tactful negotiation abilities
Work according to set policies and procedures
Creative and innovative
Strong verbal, listening, written communication skills, as well as computer literate
Result/deadline-oriented with good time management abilities
Good interpersonal skills
Must be self-motivated
Demonstrate commitment to excellent customer service