Duties and Responsibilities

• Set up workstations with computers and necessary peripheral devices.
• Monitor computer hardware to ensure functionality.
• Install and configure appropriate software and functions according to specifications.
• Develop and maintain local networks in ways that optimize performance.
• Ensure security and privacy of networks and computer systems.
• Provide orientation and guidance to users on how to operate new software and computer equipment.
• Organize and schedule upgrades and maintenance.
• Perform troubleshooting to diagnose and resolve problems.
• Maintain records/logs of repairs and fixes and maintenance schedule.
• Manage computer-based examinations.
• Attend to any other duties as assigned by senior management.

Qualifications and Experience

• Degree in Information Technology, Computer Science, or equivalent
• Proven experience as an ICT Technician or similar position will be an added advantage
• Excellent diagnostic and problem solving skills
• In depth understanding of diverse computer systems and networks
• Good knowledge of internet security and data privacy principles
• Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)