ICT OPERATIONS MANAGER – ICT – LEVEL 7 (1 POST)

job Description

Applications are invited from suitably qualified persons to fill the following posts within the Zimbabwe Revenue Authority (ZIMRA) – an equal opportunity employer.

Key Responsibilities
 Responsible for Architecture design and implementation of Information and Communication Technology (ICT) Operations solutions.
 Leads the configuration, deployment, and maintenance of ZIMRA Servers, Storage area Networks (SAN), Databases and Basis solutions infrastructure.
 Coordinates the Infrastructure Administration, Database Management and SAP basis teams towards a synergised effort.
 Manages the Provision of computing and database resources in line with strategy and on demand daily needs (i.e. Virtual machines, extended capacity).
 Monitors systems for performance management, performance optimisation and infrastructure utilisation and patch management.
 Spearheads implementation of software and hardware upgrades.
 Oversees management of infrastructure and support systems (Active Directory,
Exchange Email Services, DNS, DHCP, Oracle and SQL Databases).
 Technically leads in Projects within or outside the ICT Infrastructure division, or
provides expert technical support for the Project.
 Maintains system documentation and configuration data for Knowledge
management and compliance purposes.
 Provides subject matter expertise over network security risk assessment and secures
network design.
 Participates in the investigation of Information Security Incidents and development
of remediation/prevention mechanisms.
 Manages his or her team towards resolution and/ or escalation of Systems queries
to vendors for technical support.
 Any other duties as may be assigned.
 Job skills and Competencies.
 Self-starter with ability to work under pressure and beyond stipulated hours.
 Ability to work with minimum supervision.
1

Other Jobs