Human Resources Officer - Industrial Relations

Duties and Responsibilities

• Ensures that HR policies and processes are current and conform to employment legislation.
• Advises line management on all labour relations.
• Liaises with management, employees, and unions to keep them informed regarding Labour Relations matters.
• Maintain sound industrial relations between the employer and employees.
• Studies and interprets relevant labour legislation to Management and staff.
• Keeps abreast of developments, legislative changes, and emerging trends in the profession.
• Conducts research into industrial relations issues including arbitration decisions and analyses their effect on pending labour cases
• Interprets labour law changes to management and staff.
• Advises Management and staff on grievance and disciplinary processes.
• Represent the position of the Company before the Labour Officer, Designated Agents or Labour Court, or other labour negotiations.
• Coordinates disciplinary and grievance processes including preparing witnesses to testify
• Manages grievances and grievance procedures timeously and ensures Management is updated.
• Conciliates and mediates disputes among staff.
• Resolves conflicts and manages grievances with the Company.
• Handles and tracks staff welfare issues for a good employee relations climate in the Company.
• Advises line managers in dealing with employee relations issues and maintaining good human relations.
• Identifies and implements employee relations programs, in consultation with the relevant stakeholder groups, that will lead to a more efficient and motivated workforce.
• Manages effectively all litigation cases.
• Ensure the wider workforce is aware of company policies and procedures.
• Designs, implements, and evaluates training programs for staff on industrial relations.
• Trains staff on the Code of Conduct.
• Coordinates Works Council meetings.
• Writing staff meetings and Works Council minutes.
• Writes monthly, quarterly, and yearly reports.
• Any other related duties as assigned to the Officer from time.