2. Human Resources & Administration Officer Sterling Group of Hotels is inviting applications from suitably qualified, mature and results-oriented professionals to fill the position of Human Resources & Administration Officer.
The successful candidate will support the effective delivery of HR and administrative functions, ensuring compliance with company policies, efficient coordination of administrative activities and the provision of quality support to employees and Management.
Duties and Responsibilities
Human Resources -Assist with recruitment, selection, onboarding and induction of employees. -Maintain accurate and up-to-date employee records and personnel files. -Assist with payroll administration, attendance monitoring, leave management and employee records reconciliation. -Coordinate performance management processes, including KPIs, appraisals and staff performance reviews. -Support employee relations, disciplinary processes, grievance handling and labour-related matters. -Monitor employment contracts, contract renewals and employee movements. -Coordinate staff training, development programmes and training records. -Assist with statutory submissions and compliance with labour legislation and applicable statutory requirements. -Prepare HR reports, workforce statistics and other management reports.
Administration -Coordinate general office administration and ensure efficient day-to-day administrative operations. -Manage office supplies, stationery, assets and administrative records. -Coordinate meetings, appointments, correspondence and internal communication. -Assist with procurement follow-ups, service provider coordination and administrative cost monitoring. -Maintain proper filing systems, documentation and records management. -Monitor office facilities, maintenance requirements and general workplace organisation. -Support the implementation and enforcement of company policies and administrative procedures.
Qualifications and Experience
-A degree or diploma in Human Resources Management, Business Administration or a related field. -At least 3 years' relevant experience in HR and administration, preferably within the hospitality industry. -Good understanding of Zimbabwean labour legislation and HR practices. -Practical experience in payroll administration, recruitment, employee records and employee relations. -Proficiency in Microsoft Office applications, particularly Excel and Word. -Excellent report-writing, communication and organisational skills.
Key Competencies -Strong interpersonal and communication skills. -High levels of integrity, confidentiality and professionalism. -Excellent organisational and coordination abilities. -Attention to detail and a strong sense of urgency. -Ability to multitask, prioritise and meet deadlines. -Problem-solving skills and the ability to work with minimal supervision. -A proactive, hands-on approach to work.
