WE ARE LOOKING FOR A CAPABLE TEAM PLAYERS -We are looking for enthusiastic, self-motivated, and committed individuals to join our Dynamic Team Members for the position(s) below.
Head Information Systems (Grade E1) The incumbent will be responsible to the Technical Director.
Basic Function -Develops and implements an Information Technology strategy, policies, and procedures that support business strategies for sustainable growth, service excellence, and maximum return on investment
Duties and Responsibilities
-Leads, and supports the Information Services team to ensure the provision of day-to-day high- quality ICT services that include billing, new solutions development, Cyber Security, cloud services, enterprise applications support, service center support and ICT infrastructure. -Provides Information Technology strategic direction for operations, business development, and growth in the short, medium, and long term; -Determines TelOne’s Information Technology System requirements and any hardware acquisitions needed to achieve the Company’s business strategy; -Leads in the acquisition and/or development of requisite software and management of all software licenses and renewals; -Drives the deployment and operations of Information Technology infrastructure, Data Centre, Cyber Security and Contact Centre technology; -Ensures that Information Technology systems are appropriately scaled and efficiently designed; -Manages technology vendor relationships in a manner that ensures cost-effective and timely procurement of hardware, software, and services; -Ensures that technology-related policies and procedures including data security policies, blueprints, standards, and procedures are in place and adhered to; -Advises the Technical Director on information technology network development and management for business success; -Initiates and drives the information technology business plans in response to defined customer requirements; -Manages relationships with stakeholders internally and externally, propose, develop and implements Information Technology, budgets for the business; -Identifies and ensures that new and emerging technologies are evaluated, assessed and integrated into TelOne’s strategy and programmes where appropriate. -Ensures that Information Systems projects have measurable benefits that are identified measured and monitored during the project lifecycle. -Ensures that all TelOne systems and networks have a degree of robustness and disaster recovery plans in line with priorities based on likelihood and impact. -Ensures that an effective infrastructure is in place to support the Information Assurance governance structure, -Ensures that TelOne has the internal Information Communication Technology capacity and capability to meet business and operational needs. -Completes all related tasks as and when required.
Qualifications and Experience
-A Degree in Information Systems/Telecommunications/Computer Science or related degree. -Postgraduate Degree is an added advantage -Strong knowledge of Computer Systems, Software Development, New Product Development, -Cloud, Business Support Systems, Cyber Security, Operations Support Systems, Networks, and Software. -5 years of managerial experience in sophisticated systems, applications, and network. environment, preferably with responsibilities for the overall system, applications, infrastructure and network management -Certifications in project management are an added advantage.
Competencies -Strong management and mentoring skills. -Good communication and interpersonal skills with employees at all levels. -Ability to think strategically. -Ability to multi-task and manage multiple priorities.
How to Apply
If you wish to be considered for the above post, please apply using the following link http://careers.telone.co.zw/ or email to [email protected] not later than 1 March 2024 and if you experience any application challenges on the platform please contact our Human Resources team on [email protected]
Please note that Canvassing will disqualify applicants and communication will be made to shortlisted candidates only.
