single candidate

GRADUATE TRAINEE - SERVICE DESK

Croco Motors

Expires: 20 Oct 2025

Full Time

Harare

Graduate Trainees

job Description

Applications are invited from interested and suitably qualified people to fill in the vacancies that have arisen in the Group

Duties and Responsibilities

• Help the service advisor to receive customers and define the customer concerns.
• To carry out the interactive reception process with all the customers.
• Help the service advisor to maintain automotive records by recording problems and corrective actions planned.
• Ensuring customer complaints are investigated thoroughly and resolved.
• Ensuring that all warrant procedures are observed.
• Ensuring that a database of all clients is developed and maintained.
• Responding to all sales queries and customer complaints professionally.
• Identifying customer needs and fulfilling them profitably.
• Demonstrating and training customers on the effectiveness of company products to consumer.
• Giving feedback on market performance to the sales executive.
• Identifying potential customers and securing business with them.
• Ensuring that all warrant procedures are observed.

Qualifications and Experience

Key Skills and Attributes
• Energetic and quality oriented
• Good written and oral communication skills
• Promotional prowess and networking ability
• Technical know-how
• Customer responsiveness

Qualifications & Experience
• A Commercial degree or any related qualification.
• At least Class 2 qualified Journeyman is an added advantage
• Driver’s license, preferably class 2

How to Apply

Interested qualified candidates should send their applications to Human Resources Department, through email to [email protected] no later than Monday the 20th of October 2025 stating the job applied for in the email subject.

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Job overview

  • Location

    Harare

  • Job Type

    Full Time

  • Expiry Date

    20 Oct 2025

  • Date Posted

    16 Oct 2025