This role is individually accountable for providing immediate response to administrative requirements in accordance with SLA parameters, in a processing environment. Technical knowledge is limited to some products and or processes.
Duties and Responsibilities
-Follows standardised processes and provides administrative support in line with normal business functioning. -Delivers daily production standards and adheres to service and quality standards. -Provides an indirect service to customers and intermediaries. -Responds to immediate requirements within the procedure. -Uses standard administrative techniques to coordinate own work. Product and process knowledge in different areas may differ but basic skills remain the same. Technical knowledge is limited to some products and or processes.
Qualifications and Experience
Skills -Analytical Solutions, Business, Customer Service, Data Query, Office Administration, Pension Funds, System Improvements, •Excellent command of the English language, both in communication ability and in drafting skills.
Education -Bachelor of Commerce (BComm): Insurance (Specialisation In Long-Term Insurance), Bachelor of Commerce (BComm): Mathematics (Required)
