Field Sales - DHL Zimbabwe

Duties and Responsibilities

-You will realize the sales goals for the relevant key accounts.
-You will plan and provide customer support and consulting.
-You will coordinate acquisition and requirements-oriented / customer-specific preparation of proposals.
-You will coordinate internal and external resources (e.g., Marketing, Product Development, Customer Support) to optimally meet the customers’ needs.
-You will participate in pricing and/or discounting for assigned key accounts and actively support contractual negotiations with the assigned key accounts with the aim of achieving the best possible conditions for DHL.
-You will contribute independently to sales planning and perform sales activities for the key accounts (e.g., revenue planning, customer communication, customer visits, (marketing) events, etc.).
-You will contribute independently to identifying market/growth potential and observing the competitors, and know their service spectrum, price structure, and price policy.
-You will draft forecasts and account plans independently.
-You will process complex projects independently.
-You will apply best practices for the optimization of Key Account Management processes and services.
-You will identify problems that may not be clear in own area of authority and modify work methods accordingly.
-You will convince external parties such as skeptical clients, institutions, etc. who are skeptical or unwilling to accept proposals or where decision making process and standards are defined and mandatory.
-You may provide functional guidance, advice or training to less experienced account management positions.
-You may influence others within the job area through explanation of facts, policies, and practices.
-You will support and interact primarily with colleagues of own function.
-You will build relationships and understand customer and key stakeholder’s interests and concerns.
-You will address task-related issues appropriately to maintain work relationships.