Deputy Director – Quality Assurance

Duties and Responsibilities

Develop, implement, and manage a comprehensive quality assurance program that supports the University’s strategic plan, mission, and goals.
Establish and maintain quality assurance standards and procedures, including
assessment, evaluation, and reporting of quality metrics.
Work collaboratively with academic and administrative departments to support
continuous improvement efforts using data analysis, best practices, and bench marking.
Provide leadership and guidance to faculty and staff on matters related to quality
assurance and continuous improvement.
Serve as the primary liaison with external accreditation agencies including the Zimbabwe Council for Higher Education (ZIMCHE) and ensure compliance with accrediting standards.
Coordinate the process of accreditation of academic programmes and ensure that proposals for new programs, reviews of existing programs, and changes to existing programs meet the requirements of Zimbabwe Council for Higher Education (ZIMCHE).
Ensure that proposals for new programs, reviews of existing programs, and changes to existing programs meet the requirements of ZIMCHE and the Institutional Quality Assurance Standards.
Conduct regular audits of academic and administrative departments to ensure
compliance with policies and procedures.
Develop and deliver training programs on quality assurance and continuous
improvement methods and techniques.
Participate in the development and implementation of policies and procedures related to risk management and compliance.
Engage the university community to ensure delivery of the University’s overall quality assurance program.
Ensure sustainable quality assurance and sustainable delivery of services by the University.
Perform any other duties related to Quality Assurance as may be assigned from time to time by the Executive Director – Quality Assurance and Professional Development.