WE ARE LOOKING FOR A CAPABLE TEAM PLAYERS -We are looking for enthusiastic, self-motivated, and committed individuals to join our Dynamic Team
Members for the position(s) below. -Data & Broadband Services Manager (Grade D3) -The incumbent will be responsible to the Head Infrastructure Operations.
Basic Function -Directs the operation and maintenance of Data and Broadband networks to meet the growing demand for broadband services in the country and client expectations.
Duties and Responsibilities
-Provides leadership and operational management for the Data and Broadband Networks to ensure services are delivered to agreed standards. -Develops and manages annual operational plans and objectives for the maintenance, installation and operation of the national Data and Broadband Infrastructure and Services. -Manages the operations and maintenance of TelOne Data Centre to ensure high availability. -Manages the provisioning and maintenance of data communication services (Leased internet, VPN, ADSL broadband, GPON broadband, and Wi-Fi broadband) and ensures minimum service turnaround times and high service availability to meet client expectations. -Ensures maintenance of accurate Data and Broadband network records inventory to facilitate quick service delivery and service assurance processes. -Nurtures a desirable work culture in the department that is conducive to high productivity in the workplace -Supervises and provides technical leadership and guidance to the Data and Broadband team and inspires them to achieve goals through innovation, quality, and excellence. -Enforces compliance with policies and regulations, and ensures that all employee issues are addressed and resolved. -Negotiates Service Level Agreements with upstream, downstream and peer Data and Broadband service providers. -Liaises continually with peer and upstream bandwidth providers such as WIOCC, Telkom SA etc. to ensure the smooth operation of the Data and Broadband network. -Identifies Data and Broadband network development needs and liaises with National Planning in the deployment of new technologies to meet those needs. -Completes all related tasks as and when required.
Qualifications and Experience
-A Degree in Computer Science, Information Technology/Systems, Electronics or Electrical Engineering or Telecommunications. -Post Graduate qualification in Telecommunications will be an added advantage. -5 years of hands-on experience in a similar role with at least 2 years at supervisory level.
Competencies -Strong management and mentoring skills. -Good communication and interpersonal skills with employees at all levels.. -Ability to think strategically. -Ability to multi-task and manage multiple priorities.
How to Apply
If you wish to be considered for the above post, please apply using the following link http://careers.telone.co.zw/ or email to [email protected] not later than 1 March 2024 and if you experience any application challenges on the platform please contact our Human Resources team on [email protected]
Please note that Canvassing will disqualify applicants and communication will be made to shortlisted candidates only.
