single candidate

Customer Service Student Intern

iHarare Jobs

Expires: 05 Jan 2024

Full Time

Harare

Internship

job Description

Telco is inviting motivated students to join our team as Customer Service Student Attachés. This is an excellent opportunity to work with a thriving company that offers fantastic benefits and provides a platform for professional growth, allowing you to learn from accomplished leaders.

Duties and Responsibilities

-Receive and manage all customer requests, incidents, and inquiries.
-Offer first-level troubleshooting for customer problems.
-Generate tickets for each service incident and request.
-Escalate issues in accordance with service level agreements (SLAs).

Qualifications and Experience

-Currently pursuing a degree in Telecommunications or an equivalent field.
-Excellent communication skills.
-High level of digital literacy.
-Personal laptop for work use.

How to Apply

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Job overview

  • Location

    Harare

  • Job Type

    Full Time

  • Expiry Date

    05 Jan 2024

  • Date Posted

    30 Dec 2023

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