Telco is inviting motivated students to join our team as Customer Service Student Attachés. This is an excellent opportunity to work with a thriving company that offers fantastic benefits and provides a platform for professional growth, allowing you to learn from accomplished leaders.
Duties and Responsibilities
-Receive and manage all customer requests, incidents, and inquiries. -Offer first-level troubleshooting for customer problems. -Generate tickets for each service incident and request. -Escalate issues in accordance with service level agreements (SLAs).
Qualifications and Experience
-Currently pursuing a degree in Telecommunications or an equivalent field. -Excellent communication skills. -High level of digital literacy. -Personal laptop for work use.
