single candidate

Customer Service Representative

Idea Hub

Expires: 20 Jul 2025

Full Time

Harare

Customer Service

job Description

We're looking for a dynamic Customer Relationship & Sales Support Specialist to serve as a key point of contact for our clients, ensuring their satisfaction while actively contributing to our sales efforts. If you excel at building relationships and have a keen eye for opportunities, this role is for you.

Duties and Responsibilities

Drive sales growth: Actively engage in sales calls and visits to both prospective and current clients, identifying their needs and presenting compelling solutions.

Client consultation: Advise clients comprehensively on the features, benefits, and competitive advantages of our products.

Relationship building: Develop and maintain strong, long-lasting client relationships, becoming a trusted advisor.
Negotiate and close: Skillfully negotiate orders and meticulously manage the sales cycle from initial contact to successful completion.

Market intelligence: Provide valuable feedback to management on sales strategies, market trends, and competitive insights to inform business development.

Qualifications and Experience

Sales experience: A minimum of 3 years of successful experience in a sales or business development role.

Client-focused approach: A genuine passion for understanding and meeting customer needs, with a strong customer-centric mindset.

CRM proficiency: Demonstrated experience with CRM applications

Exceptional interpersonal skills: Ability to build rapport quickly and communicate persuasively with diverse clients.
Negotiation skills: Proven ability to negotiate effectively and close deals.

Goal-oriented: A track record of consistently meeting or exceeding sales targets.

How to Apply

Please send your CV to this email: [email protected]

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Job overview

  • Location

    Harare

  • Job Type

    Full Time

  • Expiry Date

    20 Jul 2025

  • Date Posted

    08 Jul 2025