The Zimbabwe Energy Regulatory Authority (ZERA) is a statutory body mandated to ensure the provision of a level playing field for safe, reliable and sustainable energy supply through effective regulation. ZERA seeks the services of a highly competent, professional and results oriented individual who is able to take the organisation to a higher level in the following role:
Duties and Responsibilities
Reporting to the Consumer Services Manager, the Key Job Functions of this position are: • • • • • • • Conducting stakeholder engagements and advisory campaigns Conducting consumer education and awareness campaigns Resolving complaints and mediating disputes between licensees and their customers Developing service delivery innovations Ensuring that licensees comply with accident liability compensation Assist in drafting or reviewing regulations/ codes Writing of obligatory reports Assist in budget formulation
Qualifications and Experience
The successful candidate for this position should meet the following criteria: • • Degree in Engineering, Marketing, Business Studies, or equivalent Four (4) years minimum relevant working experience Adequate Knowledge of the energy sector Good/Excellent Event management skills Good Planning and organising skills Excellent Presentation skills Good Mediation skills Excellent written and oral communication skills Intermediate/ Advanced MS Office proficiency Driver's license is a must.
How to Apply
Prospective candidates for this position should apply online at https://www.zera.co.zw/vacancies or by scanning the OR Code below not later than the 20th of December 2023. Note: Only shortlisted candidates will be responded to. *Female candidates are encouraged to apply. *People with disabilities are encouraged to apply.
