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Client Support Officers - Old Mutual

Old Mutual

Expires: 21 Nov 2024

Full Time

Harare

Customer Service

job Description

Job Description
To provide general support functions to office staff within the dictates of the branch manager.

Duties and Responsibilities

-Educate &encourage clients on use of digital services and platforms.
-Provides refreshments at specified times and replenishes refreshment stocks.
-Maintains cleanliness of branch facilities in accordance with health and safety regulations.
-Compiles and Maintains records of monthly groceries on a monthly basis and submits records to branch manager.
-Scans and uploads documents into various systems.
-Ensure proper filing of all branch documents .
-Collects and distributes mail to relevant departments on a daily basis.
-Maintains record of monthly groceries
-Maintains security of kitchen and groceries
-To manage queues in an orderly manner in the Service Centre.
-To make sure stationery is available for client use all the time.
-To manage branch stationery stock.
-Dispatch outgoing mail timeously.
-Capturing OMUT application forms.
-Any other duties as assigned by the superior.

Qualifications and Experience

-5 O Levels including Maths and English, at least 2 A levels.
-Knowledge of Group products.
-Strong working experience in a customer service environment

Skills
-Client Service, Customer Queries, Dispatching, People Management

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Job overview

  • Location

    Harare

  • Job Type

    Full Time

  • Expiry Date

    21 Nov 2024

  • Date Posted

    19 Nov 2024