Client Support Officer

Duties and Responsibilities

Key Responsibilities:
-Educate &encourage clients on use of digital services and platforms.
-Provides refreshments at specified times and replenishes refreshment stocks.
-Maintains cleanliness of branch facilities in accordance with health and safety regulations.
-Compiles and Maintains records of monthly groceries on a monthly basis and submits records to branch manager.
-Scans and uploads documents into various systems.
-Ensure proper filing of all branch documents .
-Collects and distributes mail to relevant departments on a daily basis.
-Maintains record of monthly groceries
-Maintains security of kitchen and groceries
-To manage queues in an orderly manner in the Service Centre.
-To make sure stationery is available for client use all the time.
-To manage branch stationery stock.
-Dispatch outgoing mail timeously.
-Capturing OMUT application forms.
-Any other duties as assigned by the superior.