FIRST MUTUAL LIFE ASSURANCE COMPANY A Member of First Mutual Holdings Limited Creating Wealth for Life VACANCY NOTICE CLIENT RELATIONSHIP MANAGEMENT CONSULTANT Applications are invited from suitably qualified and experienced persons to fill the above vacancy that has arisen within First Mutual Life Assurance Company.
Duties and Responsibilities
The Job Reporting to the Alternative Channels Manager, the successful candidate will be responsible for the following: -Coordinating and managing partnerships and bancassurance arrangements -Delivering company value propositions and insights to partnerships (programme, e.g. market/consumer surveys, behavioural economics support, reinsurance collaboration, product review) -Leading implementation of new products, product features or enhancements for the partnership programme; tracking performance and KPIs across the programme -Planning, executing and managing the partnership/bancassurance programme’s product insurance lifecycle and processes -Conducting client workshops for administrators -Resolving general policy queries daily -Analysing, segmenting, targeting and positioning clients on an ongoing basis -Growing existing business organically through conversion of legacy policies and upgrading policies -Identifying opportunities for potential business growth -Providing input into the formulation of the overall First Mutual Life Business CRM strategy
Qualifications and Experience
The Person The ideal candidate must possess the following: -A Degree in Marketing or Insurance -At least 1 year of experience in the Insurance Industry -Tech-savvy with an appreciation of Informal or Mass Markets -Ability to build and maintain strong relationships -Excellent communication and presentation skills
How to Apply
Candidates meeting the above criteria should apply using the link below: https://forms.office.com/r/SWc77iTgN1
Alternatively, scan the QR code provided.
Closing Date: 17 February 2026
N.B. Clearly label the position you are applying for in the subject line.
First Mutual Holdings Limited is an equal opportunity employer which does not discriminate on the basis of race, colour, religion, sex, gender, national origin, age and disability status. The Group encourages applications from competent people of different demographic groupings. We foster a work environment that is inclusive and diverse where every idea and perspective is valued.
