Duties and Responsibilities

Customs Clearance Management:
-Oversee and manage the customs clearance process for import and export shipments, ensuring strict compliance with customs regulations and requirements.

Stakeholder Coordination:
-Collaborate with suppliers, shipping lines, customs officials, and other relevant parties to facilitate a seamless and efficient clearance process.

Team Leadership:
-Lead and manage a dedicated team of clearing staff, offering guidance, training, and support as required.

Progress Monitoring:
-Monitor and track the progress of clearance activities, ensuring the timely delivery of shipments.

Documentation:
-Maintain accurate records and documentation related to customs clearance processes.

Regulatory Compliance:
-Stay updated with changes in customs legislation and procedures, communicating these changes effectively to the team.

Issue Resolution:
-Resolve any issues or discrepancies that may arise during the customs clearance process.

Internal Collaboration:
-Collaborate with internal teams, including operations and customer service, to ensure seamless coordination and enhance customer satisfaction.

Process Improvements:
-Implement process improvements to enhance the efficiency and effectiveness of clearing operations.