Card Back Office Assistant at Total Energies

Duties and Responsibilities

Credit Management
-ZF53 daily spot-check on Crediting done.
-Check on mis-posts and prepare journal for correction corrections.
-Prepare for and attend Credit Control meetings in the absence of Card Manager.
-Accounts and Master data clean-up
-Facilitate new account creation in TOMCARD and SAP.
-Ensure all existing and new clients have valid due diligence documents.
-Trial Balance cleanup Weekly Report circulation.
-Monthly use of the BOXI reports to analyze business growth and performance.
-Update customer information in TOMCARD & SAP
-TOMCARD Master data Clean up.
-Regular` credit limit review for postpaid accounts
-Semiannual blocking of inactive SAP accounts and write off miscellaneous balances.
-Follow up on overdue debt on postpaid customers.
-Compile and submit Customer complaints file monthly by M +10
-Marketing of card business
-Assisting in Prospecting and recruitment of new card customers.
-Participate in TotalEnergies Card Promotions and actively propose activities and actions to develop the card business.
-Setting up of meeting for the section.

Monthly activities
-Reconciliation and analysing of card accounts in TOMCARD and SAP.
-Circulate Card penetration report to the relevant team (NETWORK, CARD team)
-Preparing invoices for Card customers in the absence of the Card Manager.
-Any other duty assigned by Management.