Business Analyst

Duties and Responsibilities

-Facilitate and participate in discovery/inception workshops to create a shared understanding of user needs and the potential technology solution required to deliver to these needs.
-Identify user journeys which map out how a user will go through the system.
-Work ahead of the team to get clarity on some (not all) requirements before the next iteration.
-Create relevant user stories.
-Collaborate with cross-functional teams comprised of product management, / UX, technology, support, testing and other subject matter experts to gather and analyse functional needs and user story requirements.
-Groom user stories through business interviews, workshops or procedures and map user stories ensuring they come together as a cohesive whole.
-Facilitate and participate in iteration meetings (product backlog grooming, planning meeting, daily stand up, review meeting and retrospective).
-Obtain sign off during iteration review sessions.
-Manage the stories (in Defined tool), ensuring that all requirements are loaded as stories, ensuring the stories are assigned to epics.
-Provide the Product Owner with key information for prioritisation and estimation.
-Support showcasing stories to stakeholders.
-Work very closely with user experience team to ensure that processes, wireframes and content are optimally intuitive to end-users.
-Analyses past, present and future business environment.
-Analyses business processes to determine problems, risks and opportuniites for improvement.
-Reviews processes and conducts process audits, as required.
-Contributes to the design of new business processes.
-Works with managers and relevant users on feasibility studies and establishing business and systems requirements.
-Contributes to strategies and guidelines to improve the business environment.
-Provides input to management (both IT and business) on business procedures and policies
-Ensure that the activities needed to fulfil each item in the backlog are identified, outlined and prioritized before the next sprint.
-Clarify the goals and business value of Minimum Marketable Features/Minimal Viable Products.
-Review user stories with the Product Owner with a strategic point of view
-Capture and keep the business and data rules up-to-date
-Works closely with the Business Analyst, Systems Analyst and Project Manager to design and implement the best possible automated solution within the constraints of the tools available.
-Facilitates the implementation of new or enhanced processes.
-Owns systems, user acceptance testing and implementation of changes or new applications.
-Investigates and defines requirements for business processes.
-Provides input to the documentation of requirements including data modelling, interface layouts, data flows, screen and report layouts, etc.
-Tests systems and user acceptance and implements changes or new applications.
-Ensures all testing protocols are adhered to.
-Work with users to develop acceptance criteria or test cases for the system
-Produce acceptance tests from acceptance criteria
-Provide regular feedback by testing the deliverables against a user story’s acceptance criteria.
-Provide regular feedback by validating that the product meets the business goals.
-Provide support and input into system testing activities including participating in the development of the testing approach, development of test cases as well as the creation of testing scenarios.
-Collaborate with the team to deliver on backlog.
-Wear different hats: designer, tester, facilitator, product owner, etc when needed.
-Create a shared understanding of what the product is supposed to do.
-Collaborate with the rest of the team to ensure that stories are delivered effectively and quality standards are adhered to.
-Collaborate with developers, testers and user experience team to ensure that they are engaged ‘in the work’ to understand business context.
-Contributes in sessions for end-users, including training.