Branch Till Supervisor

Duties and Responsibilities

Key Duties and Responsibilities:
• Supervise the tills area, ensuring cleanliness, organization, and smooth operations.
• Ensure all POS machines and till hardware are functioning properly.
• Monitor till operators punctuality and adherence to timetables
• Provide excellent customer service by managing queues and addressing customer queries promptly.
• Ensure correct processing of customer returns and additional product requests.
• Assist in converting quotations into invoices and coordinating item retrieval for customers.
• Oversee housekeeping tasks, including ensuring all machines are logged off, cash-ups are completed, and float bags are securely stored at the end of each shift.