single candidate

Assistant Relationship Manager (Chinese Desk)

CBZ Holdings Limited

Expires: 20 Oct 2024

Full Time

Harare

Other

job Description

A great opportunity has opened within the Borrowdale Branch of CBZ BANK LIMITED. If you are eager to join a team of energized and passionate experts who are technology driven, this is a career opportunity for you.

Duties and Responsibilities

WHAT WE EXPECT FROM YOU

Implement an effective Customer Relationship Management strategy and Customer Loyalty Programme
Ensure effective planning and coordination of corporate events and customer visits within portfolio
Identify new opportunities to cross sell other Group services and products.
Monitor and ensure all queries and complaints are attended to swiftly.
Compile visits reports, weekly and monthly portfolio reports in the form of a SWOT analysis
Advise clients on investment options available to enable them to create a portfolio of investments
Verify and authorise transactions within prescribed limits
Offer advice on credit facilities offered by the bank
Grow the units deposit portfolio to the assigned deposit budget for the unit as advised and reviewed from time to time ensuring that the deposit mix favors low cost deposits.
Prospect for new business and develop new high net-worth customers
Adopt a profitable client business model for your clients
Monitor to ensure that accounts are properly maintained and serviced.
Follow up on irregular accounts to achieve acceptable irregularity and default ratios.
Close undesirable accounts and manage dormant accounts effectively
Monitor to ensure clients operate on credit basis or within stipulated limits
Comply with the Advances Manual as amended from time to time
Attain portfolio sales and utilization levels as per assigned budget for selected products offered by the Bank as advised
Undertake any other duties, tasks, assignments and projects as may be delegated/assigned by Management from time to time.

Qualifications and Experience

QUALIFICATIONS, SKILLS AND EXPERIENCE REQUIRED

‘O’ Level passes including English Language and Mathematics, all obtained within no more than two sittings, preferably passed with a symbol ‘B’ or better
2 ‘A’ level passes
A relevant and recognised 3 to 4 Year Bachelor’s Degree
Fluent in Mandarin and English, with excellent written and verbal communication skills
5 years banking experience of which 2 years should be in a role involving relationship management
Knowledge of the financial services sector is essential

How to Apply

If you meet the above criteria, you are the ideal person we are looking for. If you wish to be considered for this career opportunity, email your detailed CV and proof of qualifications to the CBZ Holdings LinkedIn platform not later than Friday 27th of September 2024.

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Job overview

  • Location

    Harare

  • Job Type

    Full Time

  • Expiry Date

    20 Oct 2024

  • Date Posted

    20 Sep 2024